Network Support

info@ncs-education.co.uk

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Whether you are a village primary school with a handful of PCs or a large college with multiple servers and locations, NCS’ network support will give you total peace of mind.

As a Microsoft Gold Partner, you know that a call to NCS will be dealt with by an expert. Telephone support is unlimited and, using IT-Reach technology, NCS can support any web-connected PC or server anywhere on the planet. If required, our team of field engineers are always on-call to attend your site. Our central location and proximity to the motorway network means we are ideally suited to service the North of England and beyond.

We are proactive…

Many IT problems can go unnoticed for months or even years before finally causing a major issue resulting in frustrating downtime for your school. NCS can monitor the health of your core servers and systems 24 x 7 with any issues being reported to our Call Control department. These issues can include a failed backup, low disk space, virus outbreaks or potential hardware failures, any of which could bring your lessons to a halt.

What we cover…

NCS will look at each school individually and tailor a support contract to suit your requirements. This list gives an indication of the core packages that we can support, however it is not definitive. Please contact NCS if you have a particular application which requires support that isn’t listed.